Kat 2012-02-27 11:58:03 How long are tickets archived for?
To Whom It May Concern:
My company would like to implement your ticket service to our website within the next few months. But before we do this we would like to know how long tickets are archived for. For example, we would like to be able to pull up a ticket that was sent and resolved a year and a half ago, would that be possible?
showmypc 2012-02-27 12:01:55 How long are tickets archived for?
We do not remove any history in your ticket system, the database is kept intact since the start of the account.
So yes you will be able to track any tickets sent or resolved.