Support and upgrades are provided free for the 1st year after purchase.

After the 1st year, the total yearly cost of support and upgrade is 25% cost of the same product.
If you do not maintain an ongoing support package, and request support/upgrade after a 2 year period,
the total cost is 50% cost of the same product.

When hosting on your own server, if you relocate or rebuild the server and need our help,
the total cost of any single move is up to 20% cost of the same product.

Any Customization may impact your upgrade price.