ShowMyPC.com - Instant Desktop Sharing and Access Remote PC Free
 
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FAQ

1. What is ShowMyPC?
2. Where is ShowMyPC located?
3. What is the best way to contact?
4. What is ShowMyPC application?
5. How to use ShowMyPC?
6. How to use my own password or start a Scheduled Meeting?
7. What is ShowMyPC service?
8. How does ShowMyPC screen sharing work?
9. Can I use my private SSH server.
10. How can I set up my private SSH server to host Showmypc Application?
11. Where can I find more technical details?
12. Where is the license information?
13. Where is the list of updates or version history?
14. How do Premium users connect with clients?
15. Does ShowMyPC work on Windows Vista?
16. I have trouble connecting in a instant meeting.
17. I have trouble connecting windows service.

1. What is ShowMyPC?
ShowMyPC a Delaware, USA incorporated company is building a community for Instant Collaboration by providing tools and software. It generates revenue by selling custom solutions and premium products to Enterprises and Small Businesses. The company has been providing tools and services since 2002.
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2. Where is ShowMyPC located?
The company office is located in Santa Clara, CA USA and support staff is in multiple global locations.
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3. What is the best way to contact?
Our support and engineering teams are located across the globe. The fastest and best way to contact us is via email support@showmypc.com or using this form.
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4. What is ShowMyPC application?
ShowMyPC is an application for Instant Collaboration or remote support.
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5. How to use ShowMyPC?
If you need help with using the ShowMyPC Application see screenshots.
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6. How to use my own password or start a Scheduled Meeting?
See Scheduled meeting screenshots.
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7. What is ShowMyPC service?
ShowMyPC service application is for accessing your Home or Office PC remotely.
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8. How does ShowMyPC screen sharing work?
ShowMyPC application and the service, both utilize VNC for desktop sharing over SSH for secured communication. ShowMyPC software uses its pool of servers in the middle located across the globe to interconnect users.
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9. Can I use my private SSH server.
See more information about your Private SSH options.
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10. How can I set up my private SSH server?
Here are some Instructions to set up a SSH server.
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11. Where can I find more technical details?
See more technical details.
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12. Where is the license information?
See more License information.
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13. Where is the list of updates or version history?
See Update and Version History information.
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14. How do Premium users connect with clients?
See how to use 4 digit password.
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15. Does ShowMyPC work on Windows Vista?
Yes ShowMyPC Collaboration Application works on Vista, for accessing all the features right click on the application and "Run as Administrator". back to top
ShowMyPC Service application to access your Home or Office PC is not yet compatible with Vista.
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ShowMyPC Troubleshooting
16. I have trouble connecting in a instant meeting.
If you are getting any error message.
1) Make sure both sides have the same latest version of the application.
2) Check password.
3) If problem persists, close application on both sides and start a new meeting.
4) Make sure no VNC, Windows Remote Desktop, or proxy servers are involved.
5) Do not forget to check your network connection.
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17. I have trouble connecting windows service.
You can check few things.
1) The user name, password and host name are all case sensitive.
2) Check password.
3) Make sure in Windows control panel ShowMyPCService is running.
4) Make sure no VNC, Windows Remote Desktop, or proxy servers are involved.
5) Do not forget to check your network connection.
6) IE should work on the PC, where service is installed.
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