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FAQ
Billing Questions
Update Payment Method, Change Credit Card or Reactivate Account
Option 1
LOGIN
To update billing please login into your ShowMyPC account.
Option 2
SELECT PRODUCT
Forgot your login information?
Just start a new billing we will find and associate it with your existing account.
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LIVE CHAT
or Call Us: (888) 930 1116 if you are not sure about something.
(M-F) 8am-5pm US Pacific Time

Add, Change or Upgrade from Plan X to Plan Y
Change Plan
SELECT PRODUCT
1. Just start a new billing for your new plan, and we will cancel and refund the older plan.
2. Open a Ticket, letting us know about this change.
Need an Invoice for your Account?
Login
LOGIN
Login any time to get your most recent Invoice.
Get Help
REQUEST INVOICE
If you need an Invoice from a specific time period.
See your billing email for emailed invoices. Either you are using your Credit Card, Paypal or 2Checkout.

Our invoices are sent every month electronically via Paypal or 2Checkout depending upon which you are using. To change billing information, 2Checkout users may call 1.877.294.0273 and Paypal users can log into their Paypal account to access or manage invoices.

If your payment method is credit card and you are not receiving email invoices, please open a ticket and we will ensure you get email notifications.

These are valid for most legal, tax and financial reimbursement purposes.
2Checkout Users: Change/Manage your subscription or credit card
2Checkout Customers may call 1.877.294.0273 Toll-Free (US and Canada).
Cancel a Plan or Close Account
Get Help
LIVE CHAT
Not sure about something? Our Experts can help. We can customize your account too.
Chat or Schedule a Call: (888) 930 1116 (M-F) 8am-5pm US Pacific Time
Cancel
CANCEL REQUEST
Open a Cancel Request and you will hear back from us.
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Call Us: (888) 930 1116