Multiple Monitor Support

Adjusting Screen Size & Monitors

If the remote user has a higher-resolution display or multiple monitors, the viewing area may appear small or show blank spaces. Follow the steps below to adjust your view.

aspect_ratioChange Screen Size

search Locate the icon in the top-left corner after the Viewer connects.
settings_overscan Change the "Scale By:" setting from "Auto" to "100%".
Scale Monitor Setting

monitorHandling Additional Monitors

If the remote system uses dual monitors, you have two options to optimize your viewing experience:

looks_one Option 1: Viewers can scale the Viewer to 100% as described in the previous step.
looks_two Option 2: You can download a third-party tool (like MurGee, which is unrelated to ShowMyPC) to easily turn your monitors on or off.