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Optimize your Premium account for Remote Support: Few Easy steps and you are all set!


ith our premium feature rich collaboration plans, you can quickly tweak your account to optimize it for remote support.

Here we share some tips and tricks that have worked for our existing users to make the support process streamlined and efficient so you can focus on what matters most- helping your customers.

- Remove all extra buttons from your home page. In support scenarios, this enhances focus on the task at hand, i.e. user getting support. This can be done from your account settings "Home Page Editor" screen by checking all buttons except "Hide Show My PC Button".




P.S. All these can be easily configured from your account settings page. Not subscribed to our Premium plan yet? See what you are missing..
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